Discover the Power of
Viases Cloud Contact Center!

Viases Cloud CC is an integrated cloud platform that collects all call center solutions such as IVR, Dialer, CTI, Scripting, Voice Recording, Quality Management and Reporting under a single package and provides effective solutions to offer services to your customers through different channels. With Cloud Call Center, you can provide fast and high quality service to your customers via Voice, Email, Chat, Social Media channels. With our cloud system, we provide you with the opportunity to provide redundant, reliable and uninterrupted service without investing in technology.
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Security inViases Cloud

 

With Viases Cloud, all your data is stored with a special encryption method. Solutions, such as VPN and Firewall support data security, letting you save from high security operating costs.

Viases Cloud is ISO 27001 certificated and continuously monitored, which ensures the protection of your data with the current technologies.

What are the advantages ofViases Cloud?

 

No Need To Make Any Investment

All you need are your employees' computers and an Internet connection that meets your capacity.

Pay As Much As You Use

Don't waste your money to invest in the technologies you will not use. Try Viases Cloud Call Center instead of your planned additional investment.

Use as much as you need and continue if you're satisfied with the results.

Don't You Worry About Your Data Safety

Your data are encrypted and sent to Viases Cloud Call Center, your audio records are archived at your own location if you like, and under no circumstances they are kept at Viases Cloud Call Center. If you like we can keep them, and only you can access them. Our servers are located in Turkey and your data are kept within borders in accordance with regulations.

Start Using within the Shortest Time

Your data are encrypted and sent to Viases Cloud Call Center, your audio records are archived at your own location if you like, and under no circumstances they are kept at Viases Cloud Call Center. If you like we can keep them, and only you can access them. Our servers are located in Turkey and your data are kept within borders in accordance with regulations.

Operation Independent From IT

When you run your operation with Viases Cloud Call Center, you will need the IT department at a minimum level.

No Need For Expensive Updates

Forget about the hardware and software updates that you must make once in a few years, or the projects, system changes, and night shifts that you need to carry out for these updates! We constantly make the updates even before you know it.

Put an End to Report Mess

We know that call center management means a lot of reports. Let us deal with this issue for you. There are tens of reports available at Viases Cloud CC. If you like, you can also prepare your own report using Viases Studio.

Don't You Worry about the Communication Safety

When you use Viases Cloud Call Center, you receive a service using the safe connection that will be installed. In terms of safety, there is no difference between the system at your own location and the Viases Cloud system.

Everything that a Communication Center Needsin Viases

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Viases Cloud
Contact Center

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Viases
IVR

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Viases
Recorder

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Viases
Dialer

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Viases
Campaign Manager

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Viases
Digital Channels

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Viases
Scripter

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Viases
CPD