We serve our customers with our solutions in the field of e-commerce in different channels. Customer satisfaction of e-commerce companies is more critical than many sectors. For this reason, in addition to the voice channel, they also provide services to their customers via Chat, E-mail and social media channels. At this point, our Viases solutions come to the fore.
Through a single platform, voice, chat, e-mail and social media channels can be serviced, different channels are offered over the opportunity to manage the customer more easily and accurately.
