What isViases Dialer?
Viases Dialer is an automatic outbound call system that increases the efficiency in call centers compared to manual calls.
It analyzes the calls of customer representatives with the advanced external search algorithm and performs new search attempts with minimum waiting time. It also analyzes the data in real time and accelerates or slows down the search speed accordingly. With Viases Dialer, you can keep your transportation rates and production values to the maximum. With Viases CPD support, you can detect operator announcements and increase your efficiency by connecting only customer calls to customer representatives.